Pacific Islands Hotel Insights 2022 Report

2 years ago

Helpful insights into the accommodation sector within the Pacific Islands providing competitive intelligence gathered from 130+ hotels, resorts, B&Bs, hostels…

Kovena releases the Pacific Islands Hotel Insights 2022 Report

2 years ago

Pacific Hotel Payments Landscape is eager for transformation in line with tourism recovery Kovena's Pacific Islands Hotel Insights 2022 Report…

4 Quick Tips to Find the Best Booking Engine for your Hotel

2 years ago

If you’re like most hoteliers, you are always on the lookout for new ways to increase revenue and fill your…

The Importance of Know Your Customer (KYC) and AML/CTF

2 years ago

Know Your Customer (KYC) is a mandatory verification and security process that enables hoteliers to process payments and receive funds…

The Cost of a PCI Travel Vault

2 years ago

Every Hotel Property Management System (PMS) should have data security high on its agenda. The Payment Card Industry Data Standards…

The Benefits of Refunds and Voids for Hotels

3 years ago

Every hotel wants to offer the best service possible to customers, yet sometimes things can go wrong. When a guest…

What are the Benefits of Pre-authorisations for Hotels?

3 years ago

A pre-authorisation allows a hotel to place a hold on a sum of money on a guest’s payment card. This…

The Hotel Booking Flow in Bali

3 years ago

Understanding the local booking flow is vital for any Hotel Property Management System (PMS) that is looking to enter Bali,…

How COVID-19 has Changed Guest Booking Behaviours

3 years ago

When 2020 began, business was swift and economies were buoyant. Before Q1 ended, the majority of the world was plunged…

The 12 Requirements of PCI DSS Compliance

3 years ago

Data security is a hot issue with consumers concerned about their data and businesses liable for losses when things go…