Hotel Resources

Common Payment Terminology for Hoteliers

Looking to understand the different terminology catering towards hotel and payments? You've came to the right place. Payments can be…

2 years ago

4 Quick Tips to Find the Best Booking Engine for your Hotel

If you’re like most hoteliers, you are always on the lookout for new ways to increase revenue and fill your…

2 years ago

The Importance of Know Your Customer (KYC) and AML/CTF

Know Your Customer (KYC) is a mandatory verification and security process that enables hoteliers to process payments and receive funds…

2 years ago

The Cost of a PCI Travel Vault

Every Hotel Property Management System (PMS) should have data security high on its agenda. The Payment Card Industry Data Standards…

2 years ago

The Benefits of Refunds and Voids for Hotels

Every hotel wants to offer the best service possible to customers, yet sometimes things can go wrong. When a guest…

3 years ago

What are the Benefits of Pre-authorisations for Hotels?

A pre-authorisation allows a hotel to place a hold on a sum of money on a guest’s payment card. This…

3 years ago

The Hotel Booking Flow in Bali

Understanding the local booking flow is vital for any Hotel Property Management System (PMS) that is looking to enter Bali,…

3 years ago

How COVID-19 has Changed Guest Booking Behaviours

When 2020 began, business was swift and economies were buoyant. Before Q1 ended, the majority of the world was plunged…

3 years ago

The 12 Requirements of PCI DSS Compliance

Data security is a hot issue with consumers concerned about their data and businesses liable for losses when things go…

3 years ago

What is a Chargeback?

A chargeback is when your business has a credit card payment reversed after the customer raises a dispute directly with…

3 years ago