{"id":2719,"date":"2022-01-19T14:10:00","date_gmt":"2022-01-19T03:10:00","guid":{"rendered":"https:\/\/kovena.com\/?p=2719"},"modified":"2022-10-13T07:25:03","modified_gmt":"2022-10-12T20:25:03","slug":"why-hotel-property-management-systems-need-embedded-payments","status":"publish","type":"post","link":"https:\/\/kovena.com\/vi\/blog\/why-hotel-property-management-systems-need-embedded-payments\/","title":{"rendered":"Why Hotel Property Management Systems Need Embedded Payments"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"2719\" class=\"elementor elementor-2719\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-52bc4d4d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"52bc4d4d\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-44344f96\" data-id=\"44344f96\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ba1ae80 elementor-widget elementor-widget-text-editor\" data-id=\"ba1ae80\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.9.0 - 06-12-2022 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#818a91;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#818a91;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p id=\"b2e5\">The way guests interact with hotels and hospitality is changing, and fast. Between\u00a0<a href=\"https:\/\/www.hospitalitynet.org\/opinion\/4106436.html\" target=\"_blank\" rel=\"noreferrer noopener\"><u>August 2019 and 2021<\/u><\/a>, bookings direct with hotels increased 53%, showing that customers still want to do business and they want to do it directly.<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:paragraph {\"kioblocks\":[]} --><\/p>\n<p id=\"b2e5\">An embedded payment system harnesses this industry trend for your booking engine and property management system (PMS).<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:paragraph {\"kioblocks\":[]} --><\/p>\n<p>Your hotel partners&#8217; guests want a seamless experience, from picking their destination all the way through to paying. Keep them on your hotel\u2019s website, with your Booking Engine front and center, and you\u2019ll see fewer abandoned carts and an increase in bookings and revenue.<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:heading {\"kioblocks\":[]} --><\/p>\n<h2 id=\"a598\">What are embedded payments?<\/h2>\n<p><!-- \/wp:heading --><\/p>\n<p><!-- wp:paragraph {\"kioblocks\":[]} --><\/p>\n<p id=\"37de\">Embedded payments mean that your hotel partner\u2019s website has the ability to take debit and credit card payments on your platform with no redirects to other platforms or processing sites. Through the whole customer journey, the guests stay on your virtual real estate, getting a frictionless experience.<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:paragraph {\"kioblocks\":[]} --><\/p>\n<p id=\"2e0d\">On the backend, the hotel\u2019s accounts department will have an easy time reconciling bookings with payments. All of the data is consolidated into a single accessible report.<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:heading {\"level\":3,\"kioblocks\":[]} --><\/p>\n<h3 id=\"c2f5\">What are the advantages of embedded payments for customers?<\/h3>\n<p><!-- \/wp:heading --><\/p>\n<p><!-- wp:paragraph {\"kioblocks\":[]} --><\/p>\n<p id=\"726e\">Embedding payment software into your Booking Engine and PMS means your guests will:<\/p>\n<ul>\n<li>Have a seamless, end-to-end branded experience<\/li>\n<li>Move from browsing to booking faster (looker to booker)<\/li>\n<li>Be confident that their payment details are handled securely<\/li>\n<\/ul>\n<p><!-- \/wp:list --><\/p>\n<p><!-- wp:paragraph {\"kioblocks\":[]} --><\/p>\n<p id=\"833b\">By keeping ownership of the customer \u2014 rather than redirecting to an external payment processor \u2014 you can be sure they\u2019re receiving the experience you want. They also have more time and screen space to learn about other services and upsells your hotel partner has to offer.<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:paragraph {\"kioblocks\":[]} --><\/p>\n<p id=\"bbe6\">When you\u2019re offering B2B embedded payments as part of your PMS, you can offer your end-users a simple reporting process on a single dashboard with customer details already paired with transactional information.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d77d31c elementor-widget elementor-widget-image\" data-id=\"d77d31c\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.9.0 - 06-12-2022 *\/\n.elementor-widget-image{text-align:center}.elementor-widget-image a{display:inline-block}.elementor-widget-image a img[src$=\".svg\"]{width:48px}.elementor-widget-image img{vertical-align:middle;display:inline-block}<\/style>\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"640\" height=\"426\" src=\"https:\/\/kovena.com\/wp-content\/uploads\/whyblog-1024x682.jpeg\" class=\"attachment-large size-large wp-image-8305 img-fluid\" alt=\"\" loading=\"lazy\" srcset=\"https:\/\/kovena.com\/wp-content\/uploads\/whyblog-1024x682.jpeg 1024w, https:\/\/kovena.com\/wp-content\/uploads\/whyblog-300x200.jpeg 300w, https:\/\/kovena.com\/wp-content\/uploads\/whyblog-768x512.jpeg 768w, https:\/\/kovena.com\/wp-content\/uploads\/whyblog-900x600.jpeg 900w, https:\/\/kovena.com\/wp-content\/uploads\/whyblog-1200x800.jpeg 1200w, https:\/\/kovena.com\/wp-content\/uploads\/whyblog.jpeg 1400w\" sizes=\"(max-width: 640px) 100vw, 640px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1a0e5871 elementor-widget elementor-widget-text-editor\" data-id=\"1a0e5871\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><!-- wp:paragraph {\"kioblocks\":[]} --><\/p>\n<h2>Why should a PMS use an embedded payments system?<\/h2>\n<p><span style=\"color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Sans-serif; font-weight: var( --e-global-typography-text-font-weight ); font-size: 14px;\">Embedding a payment system like&nbsp;<a href=\"https:\/\/kovena.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Kovena<\/a>&nbsp;gives you all these benefits. Each PMS can earn up to 0.5% in payment processing revenue \u2014 adding an extra income stream to your business. This extra income can be up to 10x higher than the SaaS fees your platform charges to properties.<\/span><\/p>\n<ul>\n<li><span style=\"color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Sans-serif; font-weight: var( --e-global-typography-text-font-weight ); font-size: 14px;\"><span style=\"font-family: Poppins;\">Mitigating PCI risk by never touching<\/span> card details<\/span><\/li>\n<li><span style=\"color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Sans-serif; font-weight: var( --e-global-typography-text-font-weight ); font-size: 14px;\">The ability to scale your business globally with multi-currency payments<\/span><\/li>\n<li><span style=\"color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Sans-serif; font-weight: var( --e-global-typography-text-font-weight ); font-size: 14px;\">The opportunity to generate revenue with a processing fee split<\/span><\/li>\n<\/ul>\n<p><!-- \/wp:list --><\/p>\n<p><!-- wp:paragraph {\"kioblocks\":[]} --><\/p>\n<p>As a B2B service provider, you can assure the properties using your system that they can start to take card payments easily. Rather than complicated banking procedures requiring large bonds and deposits, your platform can offer them a quick setup and they\u2019ll get training on the system, too.<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:paragraph {\"kioblocks\":[]} --><\/p>\n<p>Embedding a payment system like&nbsp;<a href=\"https:\/\/kovena.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Kovena<\/a>&nbsp;gives you all these benefits. Each PMS can earn up to 0.5% in payment processing revenue \u2014 adding an extra income stream to your business. This extra income can be up to 10x higher than the SaaS fees your platform charges to properties.<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:paragraph {\"kioblocks\":[]} --><\/p>\n<p>Using embedded payments releases labor in your business to be more productive. Backend staff no longer need to pore over paper receipts and cross-reference bookings with payments \u2014 everything your business and properties need to know is generated in an accessible report.<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:heading {\"kioblocks\":[]} --><\/p>\n<h2>An example of embedded payments at work<\/h2>\n<p><!-- \/wp:heading --><\/p>\n<p><!-- wp:paragraph {\"kioblocks\":[]} --><\/p>\n<p>Take the Vietnamese PMS, <a href=\"https:\/\/www.hotellinksolutions.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Hotel Link<\/a>, or the Indonesian PMS, <a href=\"https:\/\/web.bookandlink.com\/\">BookandLink<\/a>, as examples. Their softwares offers a hotel Property Management System, Booking Engine and an inventory management tool.<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:paragraph {\"kioblocks\":[]} --><\/p>\n<p>Hotel Link\u2019s and BookandLink&#8217;s software both receive bookings from a hotel website (Booking Engine) or Online Travel Agency (OTA) which includes the guests\u2019 details and payment information. Before they implemented Kovena\u2019s embedded payment system, each hotel would need to manually process payments on a separate website\/software&#8230; or even use a physical terminal.<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:paragraph {\"kioblocks\":[]} --><\/p>\n<p>Now with a payment system fully embedded into their PMS&#8217;s, Hotel Link and BookandLink partners can charge their guests directly through their intranet portal, receive transaction reports, and more importantly, reduce administration errors during the process.<\/p>\n<p><!-- \/wp:paragraph --><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>The way guests interact with hotels and hospitality is changing, and fast. Between&nbsp;August 2019 and 2021,&#8230;<\/p>\n","protected":false},"author":5,"featured_media":3082,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"kk_blocks_editor_width":"","_kiokenblocks_attr":"","_kiokenblocks_dimensions":""},"categories":[40,36],"tags":[25],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.11 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Why Hotel Property Management Systems Need Embedded Payments - Kovena<\/title>\n<meta name=\"description\" content=\"Does your Hotel Property Management System (PMS) have embedded payments? 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