Accommodations

Frictionless payments.
Made for hoteliers.

Manage transactions and reporting directly within your daily operating software. Reduce chargebacks by 20x with Kovena’s industry specific technology.

Schedule Demo

Embedded payments
automate manual processes.

A typical accommodation spends over 3 hours per day managing payments and reconciling reports.

  • Charge guests before they arrive to your accommodation
  • Automate charges in line with booking policies
  • Increase direct bookings
  • Manage payments and refunds directly in your PMS or Booking Engine
  • Transparent reports enable the ability to know exactly what will arrive in your bank account

Kovena is a purpose-built embedded payments solution for Accommodation Providers.

Frictionless and Transparent

"As a Boutique Dive Resort in Fiji, it is important for us to receive deposits from our guests in a way that is secure for both our guests and for our resort. Kovena offers a secure and convenient option for guests to pay by credit card at competitive rates. In case of any urgent questions, their support team is right by our side. We’re really happy about Kovena offering its services in our market."
Marina, Owner, Diver Resort Fiji
"We have started using Hotel Link Pay (powered by Kovena) in December 2021 to speed up and simplify our check-in and check-out process. It’s made a huge difference to the customer experience on the island and has saved time for our front desk staff as well."
Sasha Hutchinson, General Manager, Namotu Island Resort Fiji
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Specialised means benefits.

Accommodation providers see 4 immediate benefits when using Kovena.

1

Simplify processes

Industry specific technology
  • Issue charges, pre-authorisations and refunds direcly in your PMS or Booking Engine
  • Process card transactions across the counter, through your website, or from OTAs
  • Use a Virtual Terminal and remove the need to write down and store card details
  • Store Virtual Cards from OTAs, even before they become unlocked
  • Automatically charge guests in line with your booking and deposit policies
2

Increase revenue

Guest payment tools
  • Increase direct booking conversions
  • Charge no-shows and have the ability to take Card Not Present (CNP) transactions
  • Chargeback mitigation tools that flag potential fraudulent transactions before they happen
  • Allow guests to pay in their local currency
3

Simplified reconciliation

Booking and payment data centralised
  • Transaction data is connected to guest booking data
  • Fees are transparent, competitive, and easy to understand
  • Clear reporting so hotels know exactly what they will receive in their bank
4

Reduce risk

Industry-leading security
  • Highest compliance in market- PCI v3.2.1 Lvl 1
  • Tokenized card details stored in our secure vault, minimising risk
  • 3D Secure for high risk payments, transferring liability from accommodations to the cardholder
  • Kovena’s PCI Travel Vault ensures you remain 100% PCI Compliant
Embedded Payments

Let’s talk
payments.

If you’re a SaaS provider to the hospitality industry with 200+ customers using your platform (free or paid), we’d love to chat about how we can add value by embedding payments in your technology stack.

  • Specialised hospitality-tech solution
  • Monetise your B2B payments
  • Fuel your growth with additional revenue