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Virtual Terminal

Take secure payments, no integration required

The Kovena Virtual Terminal gives standalone travel operators a secure, browser-based way to request and collect card payments without building an integration. Take a payment during a phone booking, or send a fully branded link for a guest or agent to pay securely, and see exactly where every payment stands with clear, real-time reporting.

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One terminal, two ways to get paid

Kovena’s PCI Travel Vault removes the requirement for any raw card data to touch your environment entirely. Our proxy sits between your platform and any third party: sensitive card details flow through Kovena and never hit your servers.
Your team works with secure tokens while we carry the PCI scope. This way, you get the functionality of holding card data with none of the liability of storing it.

Stand Alone Virtual Terminal

OPERATOR-INITIATED

Best for phone bookings and in-house payments. Your team enters the details and takes the card payment directly within the Kovena platform, acting as a virtual POS.

Pay by Link Service

CUSTOMER-INITIATED

Best for deposits, balances and remote guests. You enter the booking details and send a secure, branded link. The customer enters only their own payment details, wherever they are.

100% white-label

Like everything Kovena builds, the Vault and every related communication can be fully branded and customised as yours.

Built in, ready to use​

  • Branded payment request links: send secure, white-label links by email or URL, carrying your logo, colours and booking data
  • Secure card capture: customers enter card details on a PCI-compliant Kovena page, so sensitive data never touches your systems
  • Clear reporting: track requested, pending, paid and refunded payments in one simple dashboard, with easy reconciliation
  • Refunds: issue full or partial refunds directly from the terminal
  • Multi-user access: give your team secure access to send requests and view activity
  • Fully white-label: every link, payment page, receipt and notification is branded as yours and adapts to how you work

Why Travel Operators Trust Kovena Virtual Terminal

Flexible payments without the complex setup

Kovena Virtual Terminal helps travel businesses take payments their way, with no integration, no hardware and no card data on their systems.

Start taking payments without an integration

The Virtual Terminal runs in your browser on any device. There is no hardware to buy and no developer work, so your team can start collecting card payments straight away.

Capture phone and remote bookings with ease

Take a payment quickly and easily during a phone booking, or send a secure link and let a guest or agent pay in their own time. One tool covers both ways your customers want to pay.

Keep card data off your systems

Customers enter their details on a PCI-compliant Kovena page, so sensitive card data never touches your systems. That lowers your compliance burden and your fraud risk.

Faster payment, fewer no-shows

Collecting a deposit up front means fewer no-shows and less lost revenue. Secure links, expiry dates and countdown timers prompt customers to pay quickly, and clear reporting shows the status of every payment at a glance.

Every touchpoint is your brand

Every link, payment page, receipt and notification is branded as yours and adapts to how you work, so customers only ever see your business.

Flexible payments, all in one secure place

The Virtual Terminal is ideal for travel businesses that need

  • to capture payments by phone or by secure link
  • security built in and
  • transactions managed in one place

Let’s talk about how Kovena Virtual Terminal could work for you.

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