The average PMS and Booking Engine is missing a key part in their customer journey.

Less than 5% of Property Management Systems use embedded payments, causing significant friction for guests and accommodation providers.

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Embedded payments unlocks extra revenue, and more.

A typical PMS and Booking Engine with 1,000 accommodations, each processing $1.5 million a year in transactions is not streamlining their customers experience. 

  • Better outcomes for their customers
  • Reduce churn
  • Reduce risk
  • Expand into additional markets
Simple and Fast

Kovena is purpose-built for PMS and Booking Engine solutions.

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Specialised means benefits.

5 benefits of embedded payments for Property Management Software

User Friendly, Seamlessly Integrated

Reduce Churn

  • The service is high value-added, involves a lot of sensitive data storage and hence is not a service users will change very often.
  • The average churn from a payment processor is significantly less than the churn from a SaaS business.
User Friendly, Seamlessly Integrated

Make additional income

  • A unique selling point to stand out in a crowded market.
  • Potential to upsell for a seamless payments feature.
Clean & Simple

Cut costs and reduce risks

  • PCI Compliance is now becoming mandatory for all PMS, Booking Engines, Channel Manager providers handling credit card data, including virtual credit cards (VCCs) from OTAs.
  • PCI compliance is an expensive exercise, however with these new embedded payment systems, like that provided by Kovena, PCI compliance is built in, cutting costs and moving risk off your books.
You know your business & customers, grow with us

Reach deeper into many markets

  • Still today there are many small and medium sized accommodations unable to get competitive merchant accounts.
  • An embedded payment service such as Kovena’s manages risk differently and allows you to offer merchant facilities globally, even in emerging markets where no service has been available till now.
User Friendly, Seamlessly Integrated

Better Outcomes

85% of all cross border payments are made by credit cards, and being “cross border” there are security and currency exchange challenges not affecting domestic payments. Embedded payments systems developed to handle these cross border payments are sophisticated and deeply integrated with the booking and property management systems, unlike external third party systems.

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Benefits to accommodations include:

  • Cost savings – Competitive rates and other savings (on forex, inbound bank fees, reducing no-show losses, manual processing of data etc.) means more money for clients.
  • Reconciliation of data happens instantly with multiple reports available for clients to track reconciliations etc.
  • Flexibility – You can use the booking system booking policies to trigger automatic payments for deposits, pre-authorisations etc.
  • Reduced Chargebacks and Losses on No-shows.

Your clients also benefit.

4 benefits of embedded payments for Accomodation providers

Fully integrated with bookings.

Take card transactions across the counter, through the booking engine, or from an OTA.

Partial and Full refunds, with no fees involved.

Allow guests to easily pay in their local currency.

Retrieve & show the raw card details from your guests.

Transparent payments reporting.

  • Kovena assists with embedding the solution to your PMS and Booking Engine
  • Transactions are connected to guest bookings
  • Fees are transparent, competitive, and easy to understand
  • Clear reporting – hotels know exactly what they will get

Industry-leading security.

  • Highest compliance in market- PCI v3.2.1 Lvl 1 Specialised, experienced 24/7 payments team
  • Tokenized card details stored in our secure vault, minimising risk.
  • 3D Secure for high risk payments, transferring liability from you to the cardholder*
  • Kovena’s PCI Travel Vault ensures you remain 100% PCI Compliant
  • Emails and SMS sent to card holder after each transaction.
Kovena

Easy to get started

  • No setup fees: we partner with you.
  • We work hand in hand with you to build the best
    solution for your customers.
  • Our templates and API documentation make it easy and fast to get set up. we work with you each step of the way and do the heavy lifting.
  • Average 2 weeks set up time.