The average PMS loses $7.5m in payments revenue.

Less than 5% of Property Management Systems and Booking Engines use embedded payments, missing out on up to 1% from bookings transactions.
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Embedded payments unlocks extra revenue, and more.

A typical PMS with 1,000 clients will proccess up to $3.0B per annum in accomodation bookings. Very few access any income on these transactions.
  • Unlock up to 1% of total transaction volumes in revenue
  • Better outcomes for thier customers
  • Reduce churn
  • Reduce risk
  • Expand into additional markets
Simple and Fast

Kovena is a purpose-built embedded payments solution.

We make it easy for PMS’s and Booking Engines to unlock revenue.

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Specialised means benefits.

Benefits of embedded payments for Property Management and Booking Engine Software Providers.

Better product, stickier solution

Reduce Churn

  • The service is high value-added, involves a lot of sensitive data storage and hence is not a service users will change very often.
  • The average churn from a payment processor is significantly less than the churn from a SaaS business.
Better product, stickier solution

Make significant additional income

  • Typically a PMS will more than double the income earned today from their SaaS services, with very little extra work.
  • Average margins of around 0.5% are available to them on every credit card transaction, so on $1 million of credit card transactions they will make around $5000 in extra income.
Cut costs and reduce risks

Let us handle PCI Compliance

  • PCI compliance is now becoming mandatory for all booking, PMS and Chanel Manager providers handling credit card data, including virtual credit cards (VCCs) from OTAs.
  • PCI compliance is an expensive exercise, however with these new embedded payment systems, like that provided by Kovena, PCI compliance is built in, cutting costs and moving risk off your books.
  • Our PCI Travel Vault removes the need for Accommodation software providers to touch raw card details. Kovena tokenises guest card details before it hits your system.
Grow with us

Reach deeper into many markets

  • Still today there are many small and medium sized accommodations unable to get competitive merchant accounts.
  • An embedded payment service such as Kovena’s manages risk differently and allows you to offer merchant facilities globally, even in emerging markets where no service has been available till now.
User Friendly, Seamlessly Integrated

Better Outcomes

85% of all cross border payments are made by credit cards, and being “cross border” there are security and currency exchange challenges not affecting domestic payments. Embedded payments systems developed to handle these cross border payments are sophisticated and deeply integrated with the booking and property management systems, unlike external third party systems,

Benefits to accommodations include;

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  • Cost savings. Competitive rates and other savings (on forex, inbound bank fees, reducing no-show losses, manual processing of data etc.) means more money for clients.
  • Reconciliation of data happens instantly with multiple reports available for clients to track reconciliations etc.
  • Flexibility. A PMS can use the booking system booking policies to trigger automatic payments for deposits, pre-authorisations etc.
  • Reduced Chargebacks and Losses on No-shows for Accommodation Providers.

Your accommodation customers also benefit.

Benefits of embedded payments for Hoteliers.

Fully integrated with bookings.

Take card transactions across the counter, through your website, or from OTAs

Partial and Pre-authorisations allow guests to full refunds

Allow guests to easily pay in their local currency

Retrieve & show the raw card details from your guests

Transparent
payments reporting.

  • Kovena assists with embedding solution to a PMS or Booking Engine
  • Transactions are connected to guest bookings
  • Fees are transparent, competitive, and easy to understand
  • Clear reporting – hoteliers know exactly what they will get

Industry-leading
security.

  • Highest compliance in market- PCI v3.2.1 Lvl 1 Specialised, experienced 24/7 payments team
  • Tokenized card details stored in our secure vault, minimising risk.
  • 3D Secure for high risk payments, transferring liability from you to the cardholder*
  • Kovena’s PCI Travel Vault ensures you remain 100% PCI Compliant
  • Emails and SMS sent to card holder after each transaction.
KOVENA

Easy to get
started

  • No setup fees: we partner with you
  • We work hand in hand with you to build the best solution for your customers
  • Our templates and API documentation make it easy and fast to get set up. We work with you each step of the way and do the heavy lifting.
  • Average 2 weeks set up time

Interested?