World’s first hotel-only
payments solution.
Our industry-specific solution means everything we build direcly benefits hotels, accommodation providers and the software systems that service them.
Built for Hotel Software
Tailor-made for Accommodation Property Management Systems and Booking Engines. Reduce the number of chargebacks incurred by your hotels, and remove the requirement to touch raw card details by outsourcing your PCI Compliance to Kovena.
Unlock Revenue
Earn up to 0.5% of every transaction that’s processed through Kovena when you partner with us. A typical PMS or Booking Engine with 1,000 accommodations, each processing $1.5M a year in transactions, could be earning $7.5M+ by partnering with Kovena.
Adoption Expertise
We understand you are experts at selling hotel software and not payments. That’s why our team partners with you by providing our payment expertise in sales, marketing and support to accelerate your payments growth.
Manage payments directly in your PMS
Remove the need for hoteliers to manually type card details into a terminal or open a new window to process transactions. Manage guest bookings and payments in your PMS dashboard.
Chargeback Technology
Our industry specific technolgy reduces chargebacks by over 10x the industry standard. Accommodations don’t need to spend time managing disputes raised against them or lose revenue due to fraud.
Charge Guests before Arrival
Directly capture guest card details and securely store them. Charge your guests in line with cancellation policies and retain lost earnings due to no shows.
Expertise, without the expense in-house payments
The hospitality industry payments space is a complex, dynamic and ever-changing environment. Kovena’s team will support your organisation to ensure you remain SOC I and SOC II, PCI-Level 1, and GDPR compliant- without you needing to develop in-house payments expertise.
Building adoption & engagement
Implementing payments is only the start, getting your customers to sign-up and then working with them to capture a larger portion of their transactions is key to unlocking additional revenue. Our growth team are experts in the accommodation, tours, restaurants and destination marketing areas and will work with your teams to accelerate your growth.
Embedded Payments
Partnering with the most trusted companies.
Kovena partners with multiple payment companies globally, allowing us to bring a tailored solution to your specific industry and market needs.
Integrating Kovena into our PMS platform makes it much easier for our 2,000+ hotels to manage their guests payment details in one place. We’re unlocking a considerable amount of revenue for growth in addition to having a much deeper and stickier relationship with clients.”
Len Cordiner, CEO of HotelLink
Len Cordiner, CEO of HotelLink
As a Boutique Dive Resort in Fiji, it is important for us to receive deposits from our guests in a way that is secure for both our guests and for our resort. Kovena offers a secure and convenient option for guests to pay by credit card at competitive rates. In case of any urgent questions, their support team is right by our side. We’re really happy about Kovena offering its services in our market.
Marina, Owner, Dive
Marina, Owner, Dive
We have started using Hotel Link Pay (powered by Kovena) in December 2021 to speed up and simplify our check-in and check-out process. It’s made a huge difference to the customer experience on the island and has saved time for our front desk staff as well.
Sasha Hutchinson, General Manager, Namotu Island Resort Fiji
Sasha Hutchinson, General Manager, Namotu Island Resort Fiji
Let’s talk payments.
If you’re an Accommodation, PMS or Booking Engine provider, we’d love to chat about how we can elevate your current payments experience for you and your customers.
- Industry leading chargeback technology
- Monetise your B2B payments
- Fuel your growth with additional revenue