What is a Hotel Surcharge?
A surcharge is an additional fee that hotels may charge guests for using certain services or
15 September, 2022
Hotel Resources
Running a hotel is difficult. Understanding payments is even more complex. Browse articles below to understand how accommodations utilise embedded payments to their benefit.
Optimising the Point of Booking Flow in the Pacific Islands
Series: Booking & Pre-stays Micro Report This article is part of a series dedicated to helping
31 August, 2022
Common Payment Terminology for Hoteliers
Looking to understand the different terminology catering towards hotel and payments? You’ve came to the right
23 August, 2022
4 Quick Tips to Find the Best Booking Engine for your Hotel
If you’re like most hoteliers, you are always on the lookout for new ways to increase
16 August, 2022
The Importance of Know Your Customer (KYC) and AML/CTF
Know Your Customer (KYC) is a mandatory verification and security process that enables hoteliers to process
2 August, 2022
The Cost of a PCI Travel Vault
Every Hotel Property Management System (PMS) should have data security high on its agenda. The Payment
21 June, 2022
The Benefits of Refunds and Voids for Hotels
Every hotel wants to offer the best service possible to customers, yet sometimes things can go
29 March, 2022
What are the Benefits of Pre-authorisations for Hotels?
A pre-authorisation allows a hotel to place a hold on a sum of money on a
25 March, 2022
The Hotel Booking Flow in Bali
Understanding the local booking flow is vital for any Hotel Property Management System (PMS) that is
10 March, 2022